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If you have ANY questions about the operation of this online shop, please e-mail the store owner.
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Return Policy
Not in love? No worries. If your order isn't quite right, we'll happily take it back within 60 days of purchase.
See details below, browse our FAQ or contact Customer Service.
WHAT IS THE RETURN POLICY FOR INTERNATIONAL ORDERS?
Returns are simple. Just send us back your item (you're responsible for return shipping charges).
We'll give you a refund for the amount you paid for the returning item.
A $6.95 restocking fee will be applied for each item returned.
Unfortunately, we cannot reimburse for original shipping fees, duties or taxes associated with international orders. I
f you made a purchase on or before 7/31/2015, your return will be processed under our old Return policy.
FINE DETAILS
Items must be sent back within 60 days from the purchase date.
we'll give you up to 90 days from the purchase date to make gift-giving easier
Items should be unworn and include all original tags
All packaging including the original shoe box should be included
ristabrezi does not currently offer prepaid return-shipping labels for International orders.
Items should always be mailed back to ristabrezi , not the manufacturer
Refunds are applied to the original payment method within 5 business days of receipt to our warehouse
Credits can take additional time to post to your account, depending on your credit card.
SENDING IT BACK TO US
Repackage items exactly how you received them — boxes, tags, and all
Write your ristabrezi order confirmation number on the outside of the package.
Take your sealed box to any post office counter or authorized carrier outlet to purchase your return postage.
You may also wish to insure your package for the full replacement value